Definitions

Client : Any professional or natural person capable within the meaning of Articles 1123 and following of the Civil Code, or legal entity, who visits the Site subject to these general terms and conditions.

Services and Services : « https://clearfocus-europe.com/ » makes available to Clients :

Content : All elements constituting the information present on the Site, including texts, images, videos, in particular.

Customer Information : Hereinafter referred to as « Information(s), » which correspond to all personal data that may be held by « https://clearfocus-europe.com/ » for the management of your account, customer relationship management, and for analysis and statistical purposes.

User : Internet user connecting to and using the aforementioned site.

Personal Information : « Information that allows, in any form whatsoever, directly or indirectly, the identification of the natural persons to whom it applies » (Article 4 of Law No. 78-17 of January 6, 1978).

The terms « personal data », « data subject », « processor », and « sensitive data » have the meanings defined by the General Data Protection Regulation (RGPD : No. 2016-679).

1. Presentation of the website

In accordance with Article 6 of Law No. 2004-575 of June 21, 2004, concerning trust in the digital economy, users of the website « https://clearfocus-europe.com/ » are hereby provided with the identity of the various parties involved in its creation and management :

Owner : SARL Jet Graphix

Share capital : 200,000.00 €

TVA Number : FR32450348438

Address : 12 RUE DES SAULES, 44800 Saint-Herblain

Publication Manager : Thomas CADEAU – orders@clearfocus-europe.com (The Publication Manager can be either a natural person or a legal entity).

Webmaster : Thomas CADEAU – orders@clearfocus-europe.com

Hosting Provider : OVH – 2 rue Kellermann, 59100 Roubaix, 1007

Data Protection Officer : Thomas CADEAU – orders@clearfocus-europe.com

2. Terms and Conditions of Use for the Website and the Services Offered

The Site constitutes a work of intellectual property protected by the provisions of the Intellectual Property Code and applicable International Regulations. The Client may not in any way reuse, transfer, or exploit, for their own benefit, all or part of the elements or works of the Site.

The use of the website « https://clearfocus-europe.com/ » implies the full and complete acceptance of the following terms and conditions of use. These terms of use are subject to change or addition at any time, so users of the website « https://clearfocus-europe.com/ » are encouraged to regularly consult them.

This website is normally accessible to users at all times. However, an interruption for technical maintenance may be decided by « https://clearfocus-europe.com/ », which will endeavor to communicate the dates and times of the intervention to users in advance. The website « https://clearfocus-europe.com/ » is regularly updated by the responsible team at « https://clearfocus-europe.com/ ». Likewise, legal notices may be modified at any time; however, they still apply to the user, who is encouraged to refer to them as often as possible to stay informed.

3. Description of the Services Provided

The website « https://clearfocus-europe.com/ » aims to provide information about all the activities of the company. « https://clearfocus-europe.com/ » strives to provide information on the website « https://clearfocus-europe.com/ » that is as accurate as possible. However, it cannot be held responsible for omissions, inaccuracies, and deficiencies in updating, whether they are of its own making or the result of third-party partners who provide this information.

All the information provided on the website « https://clearfocus-europe.com/ » is for indicative purposes and may change. Furthermore, the information on the website « https://clearfocus-europe.com/ » is not exhaustive and is subject to changes that may have been made since it was published online.

4. Contractual Limitations on Technical Data

The website uses JavaScript technology. The website cannot be held responsible for any material damages related to its use. Additionally, the website user commits to accessing the site using up-to-date equipment, free from viruses, and with an updated, modern web browser. The website « https://clearfocus-europe.com/ » is hosted by a provider within the territory of the European Union in accordance with the provisions of the General Data Protection Regulation (RGPD : No. 2016-679).

The objective is to provide a service that ensures the highest level of accessibility. The hosting provider ensures the continuity of its service 24 hours a day, every day of the year. However, it reserves the right to interrupt the hosting service for the shortest possible durations, particularly for maintenance purposes, improvement of its infrastructure, infrastructure failures, or if the Services and Services generate traffic deemed abnormal.

« https://clearfocus-europe.com/ » and the hosting provider cannot be held responsible in case of Internet network malfunction, telephone lines, or computer and telephony equipment, notably due to network congestion preventing access to the server.

5. Intellectual Property and Counterfeiting

« https://clearfocus-europe.com/ » owns the intellectual property rights and holds usage rights to all elements accessible on the website, including texts, images, graphics, logos, videos, icons, and sounds. Any reproduction, representation, modification, publication, or adaptation of all or part of the elements on the site, regardless of the means or process used, is prohibited without the prior written authorization of « https://clearfocus-europe.com/ ».

Any unauthorized use of the website or any of its elements will be considered as an infringement and pursued in accordance with the provisions of Articles L.335-2 and following of the Intellectual Property Code.

6. Limitation of Liability

« https://clearfocus-europe.com/ » acts as the publisher of the website. « https://clearfocus-europe.com/ » is responsible for the quality and accuracy of the Content it publishes.

« https://clearfocus-europe.com/ » cannot be held responsible for direct or indirect damage to the user’s equipment when accessing the website « https://clearfocus-europe.com/ », resulting either from the use of equipment that does not meet the specifications indicated in point 4, or from the appearance of a bug or incompatibility.

« https://clearfocus-europe.com/ » also cannot be held responsible for indirect damages (such as, for example, loss of market or loss of opportunity) resulting from the use of the website « https://clearfocus-europe.com/. » Interactive spaces (the possibility to ask questions in the contact space) are available to users. « https://clearfocus-europe.com/ » reserves the right to remove, without prior notice, any content posted in this space that violates applicable laws in France, especially regarding data protection regulations. If necessary, « https://clearfocus-europe.com/ » also reserves the right to engage the civil and/or criminal liability of the user, especially in case of messages with a racist, offensive, defamatory, or pornographic nature, regardless of the medium used (text, photograph, etc).

7. Management of Personal Data

The Client is informed about the regulations regarding marketing communication, the Law of June 21, 2014, on Trust in the Digital Economy, the Data Protection Act of August 6, 2004, as well as the General Data Protection Regulation (RGPD : No. 2016-679).

7.1 Responsible Parties for Personal Data Collection

For Personal Data collected in the context of the creation of the User’s personal account and their navigation on the Site, the data controller for Personal Data is: Jet Graphix. « https://clearfocus-europe.com/ » is represented by Stéphane MOREAU, its legal representative.

As the data controller for the data it collects, « https://clearfocus-europe.com/ » commits to complying with the legal framework in force. It is the responsibility of the Client, in particular, to establish the purposes of its data processing, to provide its prospects and customers with complete information on the processing of their personal data from the collection of their consents, and to maintain an accurate register of processing activities. Whenever « https://clearfocus-europe.com/ » processes Personal Data, « https://clearfocus-europe.com/ » takes all reasonable measures to ensure the accuracy and relevance of the Personal Data with respect to the purposes for which « https://clearfocus-europe.com/ » processes them.

7.2 Purpose of the Collected Data

« https://clearfocus-europe.com/ » may process all or part of the data for the following purposes:

• To enable navigation on the Site and the management and traceability of services ordered by the user : connection and usage data of the Site, billing, order history, etc.

• To prevent and combat computer fraud (spamming, hacking…) : computer equipment used for browsing, IP address, hashed password.

• To improve navigation on the Site : connection and usage data.

• To conduct optional satisfaction surveys on « https://clearfocus-europe.com/ » : email address.

• To conduct communication campaigns (SMS, email) : phone number, email address.

« https://clearfocus-europe.com/ » does not market your personal data, which is solely used out of necessity or for statistical and analytical purposes.

7.3 Right of Access, Rectification, and Opposition

In accordance with current European regulations, Users of « https://clearfocus-europe.com/ » have the following rights:

• Right of access (Article 15 RGPD) and rectification (Article 16 RGPD), updating, completeness, or locking or erasure of the personal data of Users (Article 17 RGPD) when it is inaccurate, incomplete, unclear, outdated, or when its collection, use, communication, or storage is prohibited.

• Right to withdraw consent at any time (Article 13-2c RGPD).

• Right to limit the processing of User data (Article 18 RGPD).

• Right to object to the processing of User data (Article 21 RGPD).

• Right to data portability for data provided by Users, when such data is subject to automated processing based on their consent or a contract (Article 20 RGPD).

• Right to determine the fate of User data after death and to choose whether « https://clearfocus-europe.com/ » should (or should not) communicate this data to a third party that the User has previously designated.

Once « https://clearfocus-europe.com/ » becomes aware of the death of a User and in the absence of instructions from the User, « https://clearfocus-europe.com/ » undertakes to delete their data, unless its retention is necessary for evidentiary purposes or to fulfill a legal obligation.

If the User wishes to know how « https://clearfocus-europe.com/ » uses their Personal Data, request correction, or object to its processing, the User can contact « https://clearfocus-europe.com/ » in writing at the following address :

Jet Graphix – DPO, Thomas CADEAU – 12 RUE DES SAULES 44800 Saint-Herblain, France.

In this case, the User must specify the Personal Data they would like « https://clearfocus-europe.com/ » to correct, update, or delete, providing precise identification along with a copy of an identity document (ID card or passport).

Requests for the deletion of Personal Data will be subject to the obligations imposed on « https://clearfocus-europe.com/ » by law, especially regarding document retention or archiving. Finally, Users of « https://clearfocus-europe.com/ » have the right to lodge a complaint with the supervisory authorities, including the CNIL (« https://www.cnil.fr/fr/plaintes »).

7.4 Non-Disclosure of Personal Data

« https://clearfocus-europe.com/ » refrains from processing, hosting, or transferring the Information collected from its Clients to a country outside the European Union or recognized as « inadequate » by the European Commission without prior notification to the client. However, « https://clearfocus-europe.com/ » retains the freedom to choose its technical and commercial subcontractors, provided that they offer sufficient guarantees in accordance with the requirements of the General Data Protection Regulation (RGPD : No. 2016-679).

« https://clearfocus-europe.com/ » commits to taking all necessary precautions to preserve the security of the Information, especially to prevent it from being disclosed to unauthorized individuals. However, if an incident affecting the integrity or confidentiality of the Client’s Information comes to the attention of « https://clearfocus-europe.com/« , it must promptly inform the Client and provide them with details of the corrective measures taken. Furthermore, « https://clearfocus-europe.com/ » does not collect any « sensitive data. »

The Personal Data of the User may be processed by subsidiaries of « https://clearfocus-europe.com/ » and subcontractors (service providers), solely for the purposes outlined in this policy.

Within the limits of their respective roles and for the purposes mentioned above, the main individuals who may have access to the data of Users of « https://clearfocus-europe.com/ » are primarily the agents of our customer service.

7.5 Types of Data Collected

Regarding users of the « https://clearfocus-europe.com/ » website, we collect the following data, which is essential for the operation of the service and will be retained for a maximum period of 12 months after the end of the contractual relationship :

  • First name
  • Last name
  • Email address
  • Company name
  • Phone number
  • Comments

Furthermore, « https://clearfocus-europe.com/ » collects information that allows for the improvement of the user experience and the provision of contextualized advice :

  • Is the client a reseller ?
  • Is the client a printer ?
  • Is the client a specifier ?
  • Comments in the contact form.

These data are retained for a maximum period of 12 months after the end of the contractual relationship.

8. Incident Notification

Despite our best efforts, no method of transmission over the Internet and no electronic storage method is completely secure. Consequently, we cannot guarantee absolute security. If we become aware of a security breach, we will notify the affected users so that they can take appropriate measures. Our incident notification procedures take into account our legal obligations, whether at the national or European level. We are committed to fully informing our customers of all matters related to the security of their account and providing them with all the necessary information to help them comply with their own regulatory reporting obligations.

No personal information of the user of the « https://clearfocus-europe.com/ » website is published without the user’s knowledge, exchanged, transferred, assigned, or sold on any medium to third parties. Only in the event of the acquisition of « https://clearfocus-europe.com/ » and its rights would the transmission of such information to the potential acquirer be allowed, who would in turn be obliged to the same obligation of conservation and modification of data vis-à-vis the user of the website « https://clearfocus-europe.com/ ».

Security

To ensure the security and confidentiality of Personal Data and Health Personal Data, « https://clearfocus-europe.com/ » uses networks protected by standard security measures such as firewalls, pseudonymization, encryption, and passwords. When processing Personal Data, « https://clearfocus-europe.com/ » takes all reasonable measures to protect them against loss, misuse, unauthorized access, disclosure, alteration, or destruction.

9. Hypertext Links, Cookies, and Internet Tags

The website « https://clearfocus-europe.com/ » contains a certain number of hypertext links to other websites, established with the authorization of « https://clearfocus-europe.com/. » However, « https://clearfocus-europe.com/ » does not have the ability to verify the content of the sites visited in this way and will therefore not assume any responsibility in this regard.

Unless you decide to disable cookies, you agree that the site may use them. You can disable these cookies at any time and free of charge using the deactivation options provided to you, as detailed below, although this may reduce or prevent access to all or part of the services offered by the site.

9.1 Cookies

A « cookie » is a small information file sent to the User’s browser and stored on the User’s device (e.g., computer, smartphone), hereinafter referred to as « Cookies. » This file contains information such as the User’s domain name, Internet service provider, User’s operating system, as well as the date and time of access. Cookies do not in any way pose a risk to the User’s device.

« https://clearfocus-europe.com/ » may process User information regarding their visit to the Site, such as the pages viewed and searches conducted. This information allows « https://clearfocus-europe.com/ » to improve the content of the Site and the User’s navigation.

Cookies facilitate navigation and/or the provision of services offered by the Site. The User can configure their browser to decide whether or not to accept Cookies, either by allowing Cookies to be saved on their device or rejecting them, either systematically or based on their source. The User can also configure their browser software to prompt them to accept or reject Cookies on an individual basis, before a Cookie is likely to be stored on their device. « https://clearfocus-europe.com/ » informs the User that in this case, some features of their browser software may not be available.

If the User refuses to store Cookies on their device or browser or deletes those that are stored there, the User is informed that their navigation and experience on the Site may be limited. This may also be the case when « https://clearfocus-europe.com/ » or one of its service providers cannot recognize, for technical compatibility purposes, the type of browser used by the device, language and display settings, or the country from which the device appears to be connected to the Internet.

If necessary, « https://clearfocus-europe.com/ » declines all responsibility for the consequences related to the degraded operation of the Site and the services possibly offered by « https://clearfocus-europe.com/« , resulting from (i) the User’s refusal of Cookies or (ii) the impossibility for « https://clearfocus-europe.com/ » to save or consult the Cookies necessary for their operation due to the User’s choice. Each browser’s configuration for managing Cookies and User preferences is different. It is described in the browser’s help menu, which will provide information on how the User can modify their Cookie preferences.

At any time, the User can choose to express and modify their Cookie preferences. « https://clearfocus-europe.com/ » may also use the services of external providers to assist in collecting and processing the information described in this section.

Finally, by clicking on the dedicated social media icons for Facebook, LinkedIn, and Youtube found on the « https://clearfocus-europe.com/ » Site or in its mobile application, and if the User has accepted the deposit of cookies by continuing to browse the « https://clearfocus-europe.com/ » website or mobile application, Youtube, Facebook, LinkedIn may also place cookies on your devices (computer, tablet, mobile phone).

These types of cookies are placed on your devices only if you consent to them by continuing to browse the « https://clearfocus-europe.com/ » website or mobile application. At any time, the User can withdraw their consent for « https://clearfocus-europe.com/ » to place this type of cookie.

9.2 Internet Tags

« https://clearfocus-europe.com/ » may occasionally use Internet tags (also called « tags, » action tags, 1-pixel GIFs, transparent GIFs, invisible GIFs, and 1×1 GIFs) and deploy them through a specialist web analytics partner who may be located (and thus store corresponding information, including the User’s IP address) in a foreign country.

These tags are placed both in online ads that allow internet users to access the Site and on various pages of the Site itself.

This technology allows « https://clearfocus-europe.com/ » to evaluate the responses of visitors to the Site and the effectiveness of its actions (for example, the number of times a page is opened and the information consulted), as well as the use of this Site by the User.

The external provider may collect information about visitors to the Site and other websites through these tags, create reports on the Site’s activity for « https://clearfocus-europe.com/ » and provide other services related to its use and the use of the Internet.

10. Applicable Law and Jurisdiction

Any dispute relating to the use of the website « https://clearfocus-europe.com/ » is subject to French law. Except where the law does not permit it, exclusive jurisdiction is granted to the competent courts of Nantes.